Our Team
Deb Riddell
Executive Director
Deb became New Hope's Executive Director in May, 2019. From 2008 to 2015 she had been the manager of New Hope Community Closet so was already quite familiar with the ministry of New Hope. She has worked in the nonprofit sector for over 20 years and her main areas of expertise have been in fundraising and donor development
Along with oversight of staff, Deb will provide vision, spiritual direction, marketing and strategic planning for New Hope. She is excited to see how the ministry can grow so that more in our community experience the healing and abundant life that comes through Christ.
Deb and her husband John have lived in Quarryville for over 30 years. Their 4 children are now adults and they have 3 wonderful daughters-in-law. They love being Gigi and Buzz to their 4 grandchildren.
Deb received her BSN from Columbia University.
Elaine Potts
Counseling Supervisor
Education
MSW, LCSW
Master of Social Work with Clinical Focus, Widener University, Chester, PA
Bachelor of Social Work, Millersville University, Millersville, PA
Significant Work Experience
12 years’ experience as LCSW therapist in out-patient mental health counseling. Held a supervisory position for 6 of those years. Counseled individuals, couples and families dealing with loss, grief, caregiving, chronic pain and illness, life transitions, anxiety, depression, trauma related issues, career counseling, and finding purpose and identity.
Hospice and Community Care/Pathways Center for Grief and Loss. 17 years experience in doing social work and grief and loss counseling for Hospice families and those who experienced sudden loss.
Lancaster Bible College. Taught a course on social work and older adults.
Philosophy of Counseling
Elaine considers it a privilege to walk with others who find themselves struggling with the pain, uncertainty and challenges life presents. She welcomes the opportunity to journey deep with individuals, providing safe guardrails and a backpack of supplies along the way.
She believes strongly that “one size does not fit all.” She loves getting to know each client well before matching her treatment with the issues presented. Using a holistic approach, Elaine is skilled at integrating certain approaches while supporting, educating, encouraging and facilitating the change her clients desire. She feels that individuals have intrinsic value and worth and contain within them the capacity to grow and heal.
Personal
Elaine is the mother of a young adult son who can always make her laugh! She enjoys daily walks in nature, creative writing, listening to music and podcasts and reading lots of good fiction! Her years working at a local hospice have given her a healthy perspective on living in the moment and cherishing the small gifts in each day.
Kathleen Brown
Counselor
Education
NCC
Master of Science in Clinical Mental Health and Pastoral Counseling, CACREP accredited program, Neumann University, Aston, PA
PA Certification in Elementary Education, St. Joseph's University, Philadelphia, PA
Bachelor of Arts in Social Science, Our Lady of Angels College
Significant Work Experiences
Counseling Internship at New Hope Community Life Ministry, Quarryville, PA - Counseled individuals and couples dealing with depression, anxiety, life changes, relationship issues, grief and personality concerns.
Water Street Mission, Lancaster, PA - Designed and facilitated groups for women, engaged in individual therapy sessions for female guests of WSM, monitored and presided over weekly Chapel meetings.
Professional Affiliations
Alpha Omega Nu Chapter of Chi Sigma Iota National Honor Society
American Counseling Association
Greater Philadelphia Area Counseling Association
Philosophy of Counseling
As a practicing counselor, Kathy strives to create a bastion of warmth and safety for all who seek healing. By offering hospitality, recognizing the face of God in others, acknowledging the darkness in life, acting in a congruent manner, unconditionally accepting people for who they are, and exercising empathy, it is her hope to answer God's call to build the Kingdom here on earth.
Personal
Nearly forty years ago, Kathy began her career as an educator. She has enjoyed every minute of teaching elementary school! Now God has called her in another direction. Even though her days as a school teacher are coming to an end, they have provided valuable experiences as a springboard for this new ministry as a counselor.
Kathy and her husband are the parents of a son and daughter, both young adults. They are now officially empty-nesters! The two of them reside in southern Lancaster County with their two dogs and one very content cat.
Levi Roop
Counselor
Education
M.S. in Counseling, Cairn University
B.A. in Biblical Studies, Lancaster Bible College
A.A.S. in Collision Repair Technology, Thaddeus Stevens College of Technology
Significant Work Experiences
Counseling Internship at Oasis Counseling Center in Langhorne PA.
Assistant chaplain with We Care Program working with the prison population in Atmore, AL
Before Levi started working as a counselor, he was employed in the auto body field, fixing cars for several years. Now he believes that God has called him from the work of restoring cars to the work of restoring hearts. Levi is passionate about helping others find hope, healing, and freedom as they wrestle with the experiences of life. In his spare time, Levi enjoys playing sports, exploring nature, reading, and running.
Marla Tognoli
Counselor
Marla seeks to create a warm space for all who need healing. She implements empathy, caring, and warmth to enable others to have hope and work through their concerns. She is fluent in Spanish and can easily converse in both languages.
Education
Master of Education in Professional School Counseling, Lancaster Bible College- Capital Seminary and Graduate School, Lancaster PA
Bachelor of Science in Biblical Studies, Lancaster Bible College, Lancaster PA
Educación
Maestría en educación – Consejería profesional escolar: Lancaster Bible College- Capital Seminary and Graduate School, Lancaster PA
Bachiller en Estudios Bíblicos, Lancaster Bible College, Lancaster PA
Significant Work Experience
Currently Marla consults with Child First Family Services as a supervisor of parent and child visits, empowers parents through parenting sessions, conducts individual therapy sessions with children through adults, and enables individuals to effectively co-parent through co-parenting education.
Internships at Lititz Elementary, Landisville Middle School, Conestoga Valley High School.
Administrative work at Fairmount Homes, long term care facility working with older adults.
Experiencia de trabajo
Consultora con Child First Family Services como supervisora de visitas entre padres e hijos, fortalezco con sesiones de parentesco, sesiones terapéuticas con niños hasta adultos, y educo a padres a cooperar como individuos divorciados para el bien de los hijos.
Prácticas en Lititz Elementary, Landisville Middle School, Conestoga Valley High School.
Trabajo administrativo en Fairmount Homes: comunidad de adultos y ancianos.
Philosophy of Counseling
As a counselor, Marla seeks to enable others to live productively and to flourish as individuals. She creates a warm environment to allow individuals to share their concerns and work through them effectively. A vital aspect of flourishing is enabling others to grow and to find value in life. Through counseling, she seeks to reflect God’s love and acceptance while recognizing life’s struggles and aiding individuals to grow. It is her deepest desire to follow Christ’s example as a counselor and show His care for all.
Filosofía de consejería
Como consejera, deseo ayudar a los demás a vivir de manera productiva y de prosperar como individuos. He creado un espacio cálido para permitir que el individuo comparta sus preocupaciones y trabaje eficazmente a su resolución. Una meta fundamental de prosperar es ayudar a otros a crecer y descubrir valor en su vida. A través de la consejería, deseo reflejar al amor y recibimiento de Dios teniendo en cuenta los desafíos y las luchas que la vida presenta para ayudar al individuo a crecer. Es mi deseo seguir el ejemplo de Cristo el Consejero y demostrar su cuidado hacia todos.
Personal
Marla has been called from her education as a school counselor to reach out to those who struggle with life’s demands. Her upbringing in ministry and life in Argentina, have enabled her to learn about different cultures while also learning Spanish. She seeks to reach out to those who desire to live a fulfilled life.
Marla and her hsuband are the parents of three young adult daughters and a toddler granddaughter. They live in eastern Lancaster County with two of their daughters and two fat cats.
Personal
He sido llamado de mi educación como consejera escolar a llegar a los que luchan con las demandas de la vida. Habiéndome criado en la Argentina con padres misioneros evangélicos, conozco sobre distintas culturas y soy bilingüe en español. Quisiera allegar a los que desean vivir una vida plena y asistirles a través de sus desafíos.
Con mi esposo de 27 anos, tengo tres hijas adultas, una nieta, y dos gatos gorditos y contentos.
Malinda Sutphin
Counseling Intern
Education:
BS Professional Counseling and Bible
MA Clinical Mental Health Counseling
Lancaster Bible College Capital Seminary and Graduate School
Significant Work Experiences:
Practicum and Internships at Penn Foundation (Sellersville, PA) and PA Counseling (Lancaster, PA).
Philosophy:
Malinda hopes to create a safe space for individuals where they can express themselves and feel truly known. She believes that God values relationships and can use the counseling relationship in powerful ways. Malinda sees the counseling relationship as a collaborative process between the client and counselor and enjoys using creative interventions that can be memorable or helpful to the client when discussing life issues.
Personal:
Malinda has been married since 2020; she and her husband have a dog named Bubbles.
She powerlifting, shopping, makeup, reading, and finding new ways to express her creative side
Barbara Josephian
Office Coordinator
Barbara joined New Hope in October of 2020 after retiring from a long teaching career. She is excited to use her gifts and abilities to support New Hope’s ministry both at the counseling center and at the Community Closet.
Barbara is responsible for day to day financial operations, secretarial support, answering questions, and doing her best to maintain a friendly, professional atmosphere at the counseling office.
Barbara and her husband, Roger, have lived in Drumore for 32 years and have two married children and a wonderful grandson. They attend Chestnut Level Presbyterian Church and are blessed to live in the country with their dog, cat, and chickens.
Barbara holds her undergraduate degree from Bucknell University and Master’s degrees in Education from Millersville University.